FREE SHIPPING OVER £60
Coffee King is a family-owned coffee retailer based in England, offering a wide variety of premium products.
Our selection features exclusive Q-grade coffee blends, barista accessories, cocoa, flavoured syrups, and many other items crafted to elevate your coffee experience.
Do I need to create an account to place an order?
No, you can checkout as a guest. If you create an account, you will be able to track orders, manage subscriptions.
I entered the wrong delivery address. Can I change it?
If your order has not been dispatched yet, contact us as soon as possible and we will update the delivery address. Changing addresses in your account will only apply to future orders.
How do I reset my password or update my email address?
Use the “Forgot password” link on the login page to reset your password. If you want to change your registered email, contact us (via email / live chat / support form) and we’ll update it for you.
Can I cancel or pause my coffee subscription?
Yes, subscriptions are flexible. You can cancel at any time via your Customer Portal.
Can I change the grind type, quantity, or delivery frequency?
Yes, log in to your account, go to “Manage Subscription,” and you can:
I have a discount or promo code — how and when do I apply it?
At checkout — after adding items to your cart. Enter the code in the “Discount Code” field.
I signed up to the newsletter but didn’t receive a discount code — what should I do?
First, check your spam/junk folder. If it’s not there, contact us and we will check you’re properly registered.
Why won’t a discount code work?Discount codes may be time-limited or valid only for select products. Check the terms (promotion email), or contact us if you’re unsure.
Orders placed from Monday to Friday are processed and dispatched the next business day.
The dispatch method can be chosen at the checkout.
Our current courier partner is DPD Local and parcels can be tracked directly from the DPD website:https://track.dpd.co.uk/.
Please note that courier delays are out of our control.
Is freezing coffee beans recommended?
We don’t recommend freezing the coffee beans as it can introduce moisture or affect flavour. Instead, buy amounts you will consume within a month and store in a cool, dry, dark place.
How can I contact customer service?
You can contact our customer service team by email at sales@coffeeking.org.uk or through our live chat on the website.
What are the customer service hours?
Our customer service team is available Monday to Friday, from 9am to 5pm.
Coffee King provides premium, fresh-roasted Q - grade coffee in bulk to a wide range of business partners, including cafés, restaurants, hotels, offices, co-working spaces, and retail environments. Our wholesale service is designed to support businesses that value quality, consistency, and exceptional flavour.
Minimum order quantities are currently under review and will be confirmed shortly to ensure alignment with business needs and supply efficiency.
All wholesale orders placed Monday through Friday are processed and dispatched on the next working day, ensuring a reliable and efficient supply chain for our partners.
Shipping methods can be selected at checkout and include:
Our current courier partner is DPD Local and parcels can be tracked directly from the DPD website: https://track.dpd.co.uk/
Please note that courier delays are out of our control.
At this time, Coffee King is unable to provide product samples for evaluation.
Coffee King offers a curated selection of commercial coffee equipment with both leasing and rental options available. For further information, please contact our sales team at sales@coffeeking.org.uk.
Our dedicated wholesale team is available to assist with product selection, ordering, equipment solutions, and ongoing support.
Wholesale Enquiries: sales@coffeeking.org.uk